Returns & Exchanges
At SONGMICS HOME, we want you to love your space, which is why we offer a 30-day return policy for items in their original packaging. If you are not completely satisfied with your purchase, our streamlined process ensures a quick and easy resolution.
Initiate Your Request
Contact our customer service team with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Carefully disassemble the furniture and place all components back into the original shipping box to ensure safe transit.
Ship the Item
Affix the provided shipping label to the outside of the box and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned item, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing